Just coming up for air from a few weeks of in-services in Toronto. Doing the same 1.5 hour Web Based Report Card in-service four times a day for three weeks has not been the most appealing task, but the teachers at my school board really seem to appreciate the personal connections and assistance. You can have many different help components that are included in an application - videos, online documentation, FAQs, Feedback Forms - but people make the real difference in the successful launch of anything new across a school district.
As I have learned, it is not the easiest work. There is a real range of knowledge out there from those who are still learning how to use a mouse to the digital native teacher. Sometimes I call upon the patience that I learned working with the smaller kids to get me through the day. I have a few more weeks of these in-services and then it will be mostly support until the end of the first term.
In the little spare time I have, I'm also preparing for a new and improved version of the RSS Ideas for Educators document for my presentation at the K12 Online Conference . The new version focuses on Web 2.0 a little more than RSS, but contains over 100 ideas.
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